Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
Delivering essential services requires time and focus, yet administrative tasks often drain both. The Kent County Council story illustrates how Microsoft 365 Copilot streamlined their workflows, enabling them to allocate more resources to frontline service delivery. Read the story for a clear view of Copilot's real-world impact. Contact Kobargo Technology Partners for tailored advice on how Copilot can boost productivity in your organization.
What challenges did Kent County Council face before deploying Microsoft 365 Copilot?
The council faced resource and budget constraints, a growing population, complex resident demands, and administrative burdens that reduced efficiency.
How has Microsoft 365 Copilot impacted staff productivity at Kent County Council?
Staff have reported an efficiency gain of ten to thirty minutes each day, allowing them to focus on more meaningful work. This has led to improved job satisfaction and reduced stress levels.
What role do Surface devices play in Kent County Council's digital transformation?
The council deployed 6,500 Surface devices to enhance the user experience and support AI-driven applications. This deployment has resulted in a noticeable drop in help desk calls and has been well-received by staff, contributing to the council's sustainability goals.
Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
published by Kobargo Technology Partners
Kobargo is an IT Engineering firm with nearly 50 years of collective technology experience offering world-class technology services and solutions to businesses across the nation. Founded in 2012, Kobargo’s mission is to provide strategic technology support services, solutions and guidance to businesses adopting cloud technologies to ensure they achieve their profitability and growth goals.
Kobargo enables customers to focus on their core competencies and leave behind the cost and complexities of outdated, resource-draining, systems by providing powerful, easy-to-use, cost-effective solutions. Kobargo’s experience guiding Fortune 500 and Global 2000 companies in their adoption of advanced technologies is translated into superior, white-glove IT services. Kobargo Technology Partners is headquartered in Arizona, with a regional office in New York.
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